By Dan Stark, AltaStreet
A breakaway advisor website can look finished while its contact form still routes inquiries to a former firm’s inbox. Or everything works… and the new affiliation language still isn’t cleared for public use.
Either one can stop a launch. Approving the design fixes neither.
Before your transition date turns into a launch commitment, confirm two things separately: what works, and what’s cleared to go public. Then put a name on every item still open.
This checklist ties the financial advisor website design work to the decisions that control when it can go live.
Confirm which transition you’re making
Starting a new independent RIA, joining an existing RIA, and affiliating with a broker-dealer create different website requirements. A hybrid arrangement can involve more than one review path.
If you’re forming an RIA, have counsel or your compliance lead confirm the applicable state or SEC requirements, your firm’s approved public identity, and the conditions for publication. If you’re joining an existing firm, get its website requirements and review process before anyone writes a page around an assumption.
The SEC’s investment adviser marketing rule applies to advisers registered or required to register with the SEC. FINRA Rule 2210 governs member firm communications and generally requires principal approval of retail communications before the earlier of use or filing, with stated exceptions. Those are two different rules, not one universal website approval process.
Ask the receiving firm or your counsel to name the reviewer, any filing requirements, the records to retain, and who can authorize publication. Your website compliance process should turn those answers into named tasks for the project team.
Put the open items in one launch checklist
Copy this table into your working sheet. Split any broad category into specific pages, assets, accounts, or links when they have different owners or approvals.
For each row, add a named owner, a due date, and a link to the supporting record. Track two statuses, not one: Build (Not ready or Ready) and Release (Pending or Cleared). A finished page can still be pending release. Mark an item not applicable only after the person responsible confirms it doesn’t apply.
| Item | What needs to be settled | Owner / due date | Status / evidence |
|---|---|---|---|
| Public identity | Approved firm name, affiliations, services, credentials, address, and effective dates | ||
| Domain and accounts | Firm-controlled access, recovery contacts, DNS and email responsibilities | ||
| Copy and assets | Final copy, bios, photos, downloads, and documented reuse decisions | ||
| Review and records | Approved page version, disclosures, reviewer comments resolved, and retention instructions | ||
| Contact routes | Working phone, email, forms, scheduler, and a person receiving each inquiry | ||
| Client portal | Approved destination and label, tested on the intended devices | ||
| Search and tracking | Approved public details, launch settings, account access, and tested tracking | ||
| Interim page, if needed | Separately approved content, release permission, replacement owner, and target date | ||
| Public release | Named authorizer, exact version, release time and time zone, and every open item either resolved or dropped from launch scope | ||
| Live verification | Assigned tester, checks to run after release, and a contact for launch issues |
“With compliance” isn’t a status you can schedule around. Record what was submitted, who has it, and what answer you’re waiting for.
Decide what can come with you
Before the web team imports anything, decide what the new firm may use.
That covers copy, bios, headshots, logos, articles, downloads, testimonials, and third-party assets. Your name on a page doesn’t mean you can move everything on it. Reuse is a decision for the relevant rights owner and your transition counsel, with compliance reviewing the proposed use.
For each asset, choose Reuse, Rewrite, Replace, or Omit. Reuse needs supporting permission or rights evidence. Rewriting starts from facts and material you’re permitted to use. It isn’t a workaround for restrictions on former-firm content.
Keep client and prospect data out of the website handoff unless counsel and the responsible privacy or compliance team have authorized the specific use and transfer. Test forms with dummy information.
Give the writer approved facts about your audience, services, team, affiliations, and credentials. The copy can move forward on those, without treating old pages as material you’re automatically entitled to reuse.
Keep the review site private and the approval specific
Confirm what prelaunch work is permitted, who may see it, and how access will be controlled before you share a preview.
A staging URL and a “discourage search engines” setting don’t make a site private. Google’s guidance on what you share separates password protection from noindex. The noindex instruction tells Google not to index a page; it doesn’t prevent someone with the link from opening it. Have the web team restrict access to the review site and its files the way your firm requires.
Review copy in the actual page layout, so the reviewer sees headings, claims, disclosures, buttons, and destinations together. Identify the version under review and record the changes requested.
Then confirm the implemented version is cleared. An approved draft doesn’t cover the changes made after it. Ask compliance what captures, approval records, and change history the firm needs to retain, and assign that handoff.
Test where every client action goes
The new firm should have authorized control of its domain and essential accounts, including recovery access. Assign the website and email changes separately, even when one IT provider handles both. Confirm the DNS changes the site needs, and make them without disturbing email service.
Then run the routes a visitor will use:
- Call: Tap the number on a phone. Confirm where it rings, the voicemail greeting, and who responds.
- Email: Send to the published address, then reply from the receiving inbox. Check the reply address and signature.
- Form: Submit dummy information. Confirm the right person receives it, and check the visitor’s confirmation message or email.
- Schedule: Book a test meeting. Check the calendar, time zone, meeting link, reminders, and cancellation route.
- Client portal: Open the approved link and confirm the destination and label. Use the platform’s approved login route. Don’t collect portal credentials through a marketing-site form.
A “thank you” message alone doesn’t prove the inquiry reached the right person. Someone has to confirm both ends.
Run the relevant tests again on the live domain after launch. Passing on the review site doesn’t prove the production settings are right.
Prepare search settings for the actual launch
Assign the launch settings as part of the website scope: page titles and descriptions, final URLs and canonical tags, sitemap, indexing controls, relevant structured data, Search Console access, and permitted analytics or consent settings.
If pages you’re authorized to move are changing URLs, build and test the redirect map. Google’s site-move guidance covers that case. A new firm’s site doesn’t automatically own a former firm’s URLs, or have the right to redirect them.
Coordinate profile and directory updates with the approved announcement timing and each platform’s eligibility rules. The new identity shouldn’t go public through a profile update while the website is still waiting on release authorization.
Keep these launch tasks separate from any ongoing financial advisor SEO services. Confirm who handles each one, then verify the intended public pages are reachable and aren’t still carrying staging restrictions. Those checks prepare a site for discovery. They don’t guarantee indexing dates or rankings.
If the full site isn’t cleared, define what can launch
A limited interim page may help if counsel or compliance permits it. Get the exact content and the publication timing approved separately. A logo and a phone number aren’t automatically exempt from review.
Specify what the page may contain, who can authorize its release, and who replaces it with the full site. Give that replacement a target date, and track what’s blocking it.
When you review financial advisor website pricing, find out whether an interim page, additional review rounds, and later updates are included or scoped separately. A smaller launch still creates work someone has to own.
Whatever goes live, full site or interim page, the release step is the same. The named authorizer confirms the cleared version and the launch time. The web lead confirms the tested routes, the live verification plan, and who to contact if something fails.
Your site is ready when the approved pages work under the new firm’s identity and the authorized person has cleared them for release. A finished design is one part of that decision.
If you’re planning a transition, talk with AltaStreet about the website scope. Bring the target date, confirmed requirements, and open decisions, so the pages, contact paths, and release tasks land in one plan.